My Eagle River Jobs

Where Leadership Thrives

Casino Games - Casino Attendant (Full-time)

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  • Ensures the guest is being provided with superior customer service
  • Responds to questions about game rules and casino policies and for the initial response to customer complaints
  • Ensures all policies, procedures and controls are followed for effective and secure currency movements and conducting games smoothly, legally and in accordance to casino rules and AGLC terms and conditions
  • Consistently demonstrates superior team skills
  • Administers hand pays and jackpots, bill exchanges with guests, machine maintenance (will include diagnosis of machine malfunctions), ticket game and game diagnostics
  • Exchanges money for casino chips
  • Specific duties vary depending on game (blackjack, poker, roulette, 3-card poker, Ultimate Texas Hold 'Em and Spanish 21)
  • Accurately prepares/pays hand pays
  • Counts, balances and reconciles ATM and TRK kiosks
  • Cashes out customer tickets
  • Gives correct change
  • Responsible for assigned cash float and balanced cash out
  • Actively promotes the casino’s players club program
  • Collects all losing bets
  • Announces winning numbers by bets
  • Our casino attendants are defined as a slot attendant and table games dealer in which you will be trained for both (which means you will be expected to work both positions when scheduled)


  • High school diploma an asset
  • Must be able to register with AGLC
  • Excellent customer service skills
  • Basic math (counting currency)
  • Knowledge of Microsoft Word and Excel an asset
  • Excellent written and oral communication skills
  • Attention to detail
  • Able to work in a smoking environment