Food and Beverage - Director

Responsibilities

• Actively promotes an environment conducive to high-quality customer service and employee relations by being a positive leadership example
• Provides overall direction, coordination, and ongoing evaluation of operations
• Responsible for scheduling and payroll for the food and beverage department
• Budgetary, projection and cost control skills to be applied to the daily operations of the food and beverage department
• Responsible for all departmental hiring, training, evaluations and diplomacy actions
• Works with marketing and advertising to promote Eagle River Casino & Travel Plaza’s food and beverage outlets
• Acquire and maintain relationships (e.g. associates, customers, vendors)
• Creates, manages and implements departmental policies and procedures
• Ensures maintenance of safety and sanitation standards and policies
• Ensures staff are ASIP certified
• Responsible for profit and loss for food and beverage
• Leads front of the house and kitchen team
• Must be able to multitask in a fast-paced environment and meet deadlines
• Understands security requirements

Qualifications

• 10+ years experience in the food and beverage industry
• Minimum 3 years senior food and beverage management experience (preferably handling multiple outlets and diverse concepts)
• Food and beverage front of the house management experience with demonstrated knowledge
• Extensive knowledge of restaurant, bar/lounge and kitchen operational procedures
• Knowledge of menu composition, food preparation and basic food handling and sanitation standards
• Culinary experience preferred
• Knowledge of liquor control procedures
• Experience in a casino setting a definite asset
• Training in management and employee development preferred but not required
• Continuous training and education to keep abreast of changes in the industry and external environment
• University or college degree preferred
• Excellent written and oral communication skills
• Ability to meet deadlines in a rapidly changing business environment
• Developed writing skills sufficient to prepare written materials involving detailed descriptions and explanations requiring the accurate use of specialized terminology
• Self-planning skills sufficient to schedule, organize and carry out work assignments according to established work plans
• Adjusting work schedules according to changing priorities
• Developed judgment and problem-solving skills sufficient to interpret and/or analyze factual and conceptual information with the ability to adapt general procedures or approaches when formulating responses to problems
• Manages workload independently and works well in teams
• Develops security and systems knowledge through on-the-job experience
• Must display leadership skills, the ability to multitask and adjust to multiple jurisdictions
• Working knowledge of Microsoft Word, Excel and PowerPoint
• Ability to use standard software applications including point of sale systems
• The schedule for this position may vary and would require the ability to work shift work, late nights, weekends and holidays